Returns Policy
30-day hassle-free returns
Changed your mind? No problem. You have 30 days from the day your order arrives to request a return — no questions, no restocking fees.
How it works
- Contact us with your order number and let us know you'd like to return an item.
- We'll send you simple return instructions.
- Once we receive the item back in its original condition, we issue your refund.
Who pays for return shipping?
- Damaged, defective, or wrong item: We cover everything. We'll send a replacement or refund you in full — your choice — and you won't pay a cent for return shipping.
- Changed your mind: You cover the return shipping cost. The product itself is fully refunded once it arrives back to us.
Refund timing
Refunds are issued to your original payment method within 3–5 business days after we receive and inspect the returned item. Depending on your bank, it may take a few more days to show up on your statement.
Items that can't be returned
For hygiene reasons, opened personal-care items can't be returned unless they're defective. Everything else in our store is returnable within the 30-day window.
Our promise
If your order arrives damaged or doesn't work as described, tell us — we'll make it right, fast. That's the whole policy in one sentence.